Privacy Policy

Cambian is committed to protecting and respecting your privacy.

This policy (together with Cambian’s Legal Notice and any other documents referred to on it) sets out the basis on which any personal data that you provide to Cambian, will be processed by Cambian. Please read the following carefully to understand Cambian’s views and practices regarding your personal data and how Cambian will treat it.

Information Cambian may collect from you

Cambian may collect and process the following data about you:

  • If you contact Cambian, Cambian may keep a record of that correspondence; details of your visits to Cambian’s site, and the resources that you access.
  • Your name, surname, email address, telephone number and address if you choose to receive marketing information from Cambian including email communications.
IP addresses and cookies

Cambian may collect information about your computer, including where available your IP address, operating system and browser type, for system administration.Cambian may also obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help Cambian to improve Cambian’s site and to deliver a better and more personalised service.You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of Cambian’s site. Unless you have adjusted your browser setting so that it will refuse cookies, Cambian’s system will issue cookies when you log on to Cambian’s site.

Where Cambian stores your personal data

The data that Cambian collects from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) or inside the European Economic Area. It may also be processed by staff operating outside the EEA who work for Cambian. By submitting your personal data, you agree to this transfer, storing or processing. Cambian will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Unfortunately, the transmission of information via the internet is not completely secure. Although Cambian will do its best to protect your personal data, Cambian cannot guarantee the security of your data transmitted to Cambian’s site; any transmission is at your own risk. Once Cambian has received your information, Cambian will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

Cambian uses information held about you in the following ways:

  • To ensure that content from Cambian’s site is presented in the most effective manner for you and for your computer;
  • To allow you to participate in interactive features of Cambian’s service, when you choose to do so; i.e. subscribing to its e-newsletters via its website, service email updates and general news about Cambian
  • To notify you or update you about changes to Cambian’s services by email or post if you choose to do so.
Disclosure of your information

Cambian may disclose your personal information to any member of Cambian’s group, which means Cambian’s subsidiaries, Cambian’s ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985. Cambian may disclose your personal information to third parties if Cambian is under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply any term of Cambian’s Legal Notice and other agreements; or to protect the rights, property, or safety of Cambian, Cambian’s customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights

You have the right to ask Cambian not to process your personal data for marketing purposes. Cambian will usually inform you (before collecting your data) if Cambian intends to use your data for such purposes or if Cambian intends to disclose your information to any third party for such purposes. If you choose not to receive e-updates (emails) from Cambian or mailings (by post) from Cambian, your request will be dealt as quickly as reasonably as possible and your details will be suppressed. Cambian respects every individual’s right to have their details removed or suppressed from any mailing or e-mailing list at any time, and provides tools to make the unsubscribe process as straightforward as possible. If you wish to unsubscribe from our email communications and notifications, just click on the unsubscribe link at the bottom of the email you have received. Cambian’s site may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Cambian does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Data Protection Act 1998 (the “Act”) gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet Cambian’s costs in providing you with details of the information Cambian holds about you.

Changes to Cambian’s privacy policy

Any changes Cambian may make to Cambian’s privacy policy in the future will be posted on this page.


Questions, comments and requests regarding this privacy policy are welcomed including enquiries concerning your permission and privacy rights, and should be addressed to Marketing Department, Cambian Group, 4th Floor, Waterfront Building, Hammersmith Embankment, London W6 9RU, tel: 020 8 735 6150.